Privacy Policy

Information we collect

Passwords are handled by Supabase Auth and are not stored in the PsychResource.ai application database in readable form.

Clinical and client information

PsychResource.ai is designed for creating professional resources, not for keeping clinical records. Do not enter names, contact details, record numbers, or other information that identifies a client or patient. You are responsible for deciding whether your use meets your professional, organisational, privacy, and record-keeping obligations.

How information is used

We use information to authenticate users, save and reopen worksheets, organise folders, generate HTML and PDF output, prevent abuse, diagnose failures, protect the service, and communicate about requested access. We do not sell worksheet content or account information.

Service providers and location

Supabase provides authentication and the Postgres database, with the primary project hosted in Sydney, Australia. Cloudflare provides website hosting, request handling, and server-side PDF rendering. These providers process limited information as needed to operate the service and maintain their own security and compliance programs.

Retention and deletion

Saved worksheets and folders remain until you delete them or the account is deleted. Worksheets moved to Trash remain recoverable until you select Delete forever. Deleting a folder moves its worksheets to Unfiled. Deleting an account removes its profile, folders, and worksheet records from the live database; limited copies may remain temporarily in protected backups until those backups expire or are replaced.

Your choices

Security

We use encrypted HTTPS connections, managed authentication, database Row Level Security, owner-scoped access policies, document and account quotas, restrictive browser security headers, rate limits, and operational monitoring. Export abuse counters use a hashed network address or account identifier and store aggregate activity rather than worksheet content. No internet service can guarantee absolute security.

Changes and contact

We may update this policy as the service develops. Material changes will be reflected by the date above. Questions and privacy requests can be sent to [email protected].